There’s a better way to support your patients.

Patient support shouldn’t be siloed. That’s why Pack Health delivers a one-stop-shop patient support program, so you can provide the patient-centric experience that matches the value of your brand.

Understand the unique barriers and challenges faced by individuals, not just from market research


health coaching

Receive reminders to take your medication on time and schedule HCP appointments


two-way texting

Original and configurable MLR-approved content ranging from disease state to product training


condition education

Address barriers to treatment adherence and create sustainable changes


medication adherence

Enhanced perspective into patients' livelihood, such as life events, wellbeing, and action items


patient insights

End-to-end omnichannel engagement that helps to eliminate communication channel silos


high-touch model

46% of those who were not adherent at baseline became adherent within three months of using Pack Health’s patient engagement solution.

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patient support that’s
centered around connection

Compassionate patient support delivered by real people. We build meaningful relationships with your patient population—providing you with even deeper patient insights.

Comprehensive

End-to-end omnichannel engagement that eliminates channel silos

Compassionate

Scalable human-driven engagement provides holistic support beyond adherence and treatment.

Collaborative

Flexibility to launch cutting-edge programs for both launch and in-market brands

Reliable

Improve the patient experience with a stream of consistent, dependable support and education

address the non-clinical needs of patients with a seamless patient experience

Pack Health’s innovative white label solution is proven to increase adherence, improve the patient experience, and lower overall costs of care. Our on-market platform helps to equip and empower patients to take back control of their health.

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MLR-approved, configurable content– all built in house.

Fully MLR-approved text responses are hand selected to enable more personalized communication. Plus, we continually optimize to respond to changing needs.

PATIENT-FOCUSED
We meet our members where they are with actionable, empathetic, and motivational content.
EVIDENCE-BASED
We use validated, data-driven metrics from real people to guide our content development.
EASY-TO-CONSUME
Our team prioritizes creating digestible, diverse, accessible, and realistic content.
RIGOROUS REVIEW
Each individual piece of content goes through internal creative and compliance review as well as full MLR approval.

 

We’re cutting through the noise in the patient experience.

Sign up to learn more about our one-stop patient engagement solution and receive never-before-seen content such as case studies, white papers, and much more.